Reservation Policy

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ALL CREATURES COUNTRY CLUB

We are here when you need us.

985.626.9664

23098 Hwy. 1088

Mandeville, LA 70448

RESERVATION POLICY

During certain periods, such as summer vacation or over major holidays, boarding space is in high demand and short supply. We have a limited amount of space available and we often find ourselves having to turn down business because our reservation book is full. We cannot accept a new reservation unless we have someplace to put that pet.

During these periods, it is important that you are precise with your reservation dates.

Picking your pet up earlier or dropping off later than scheduled leaves us with an empty enclosure that we could have easily filled, resulting in a loss of income and the inability to accommodate a client. This has become a significant problem for us, forcing us to be less flexible during these periods.

Unless we receive a timely notification of any change in your plans, a minimum of 48 hours before the new departure or arrival date, you will be billed for the entire length of your reservation.

Pets staying past their scheduled pick-up date will be charged double rate from that point until checkout.

CHECKOUT TIME IS 11:00 AM

Pets picked up after that time will be charged

for an additional day’s board.

Text Box: PLEASE NOTE: Space is limited and can be very much in demand. For that reason, we require a $50 boarding reservation deposit during peak periods. We do not accept tentative or conditional reservations. Cancellations must be made AT LEAST 7 DAYS PRIOR to your scheduled date of arrival to receive a full refund.

Reservations and cancellations are not accepted via e-mail. Please call the office. Thank you!

Est. 1985